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IT Service Desk

Service Desk, Helpdesk, Problem Management, Incident Management, ITIL, Service Level Agreements …

Call it what you want – you need to start somewhere and the IT Service Desk/Support solution from i-Seven can be the correct place for your company to start. i-Seven has vast experience in the development and implementation of IT Service Desk/Support systems - the majority being based upon:


i-Support ITIL-inspired helpdesk solution for managing tasks in an IT department


These solutions are built on the following i-Seven product technologies:

xArc Lotus Notes-based development tool from i-Seven

SWING IntegratorOffice integration solution from SWING Software

i-Print Printing solution from i-Seven




A solution can often advantageously be combined with one of the following:

i-Plan Project portfolio management for managing customer-related projects


i-Sales CRM/Sales support solution from i-Seven



Vi har udviklet Support løsninger til en række virksomheder i mange forskellige brancher - bl.a.:

Production companies Pharmaceutical companies


IT companies Engineering companies


Entrepreneurial companies Service companies


Exactly which product or type of solution you require depends upon your needs and current infrastructure. Contact us for further information.